Elevate your guest experience with us

We offer a wide range of treatments, including our signature Stressbuster Massage, Deep Tissue, Sports Massage, Relaxation and Aromatherapy Massage, Pregnancy Massage, and Deluxe Indulgence Packages. Each service is tailored to the unique needs of your guests, ensuring a personalised and memorable experience. We can also provide Couple’s Massages, available for booking through our app, or for larger group or event bookings you can contact us directly to arrange a custom quote.

As highlighted throughout the online booking process, all bookings are requests only, until such time as it has been accepted by one of our available therapists. Guests will receive digital updates on the progress of their request and the booking once it is confirmed.

Guests can conveniently request their massage booking directly through a custom link, accessible across your digital channels, or via a QR code provided by Rejuvenators within printed collateral. They also have the option to book at the hotel’s front desk, where your staff can guide them through the simple booking process using our user-friendly system.

To ensure accuracy and reduce liability, we recommend that staff assist by explaining the process and answering any questions but avoid completing the booking on the guest’s behalf. This allows guests to provide accurate information for prerequisite questions and ensures a seamless booking experience.

Guests can request a massage treatment as little as an hour in advance, subject to therapist availability. Our system is designed to provide real-time availability updates to streamline last-minute bookings.

Ideally we encourage hotel staff to promote as long a lead time as possible, this helps to ensure better therapist availability and reduce delays that could be caused with last minute commuting for our therapists.

Our therapists are available daily from 8:00 AM to 11:00 PM, providing flexibility to accommodate a wide range of guest schedules.

To optimise service availability, we offer both Peak and Off-Peak pricing. This approach not only helps manage booking demand during busy periods but also encourages guests to select quieter times, creating a smoother experience for your staff while contributing to a reduced overall carbon footprint.

Pricing is transparent and includes factors such as massage duration, time of booking (e.g., Peak vs. Off-peak), and additional costs like parking fees (if applicable). Guests receive a full breakdown of costs before confirming their booking request.

Our system automatically matches booking requests with the preferred available therapist. In rare cases where the selected therapist cannot attend, we notify the guest promptly and offer an alternative massage therapist or to reschedule the appointment.

Our therapists come fully equipped with everything required for the service, including portable massage tables, high-quality oils, fresh linens, and other necessary tools. This ensures a seamless treatment experience for your guests.

Partnering with Rejuvenators Mobile Massage enhances your hotel’s guest experience and operational efficiency:

• Elevated Guest Satisfaction: Offer guests a premium, in-room spa experience onsite that boosts positive reviews and encourages repeat stays.
• Revenue Opportunities: Generate additional income through revenue sharing or commissions on guest bookings when you book high volume with us.
• Minimal Staff Involvement: Guests book directly through custom links or QR codes, reducing workload for your front desk team.
• Professional Standards: Our fully qualified, insured therapists deliver consistent, high-quality services, maintaining a positive reflection on your hotel.
• Marketing Materials Provided: All promotional materials, including digital and printed collateral, are provided by Rejuvenators for seamless integration with your existing guest communication channels.

Rejuvenators makes it easy to provide an exceptional wellness service that sets your hotel apart from competitors.

No, our system is designed to be fully self-sufficient. Once we provide the hotel with booking links and QR codes, guests can book directly through their smartphones or online by visiting our website. This minimises the workload for your staff.

However, some guests always prefer to have assistance from your team and we do recommend that your staff familiarise themselves with our booking system and website in order to confidently guide guests through the booking process.

Yes, all our therapists are fully qualified, professionally trained, and hold the required certifications. Additionally, they are covered by professional liability insurance, ensuring a safe and secure experience for your guests.

On top of this, at Rejuvenators we prioritise ongoing training and development, ensuring a high level of service and experience is maintained for your guests.

All new Therapists are also personally vetted and undergo a detailed onboarding program, helping to ensure a consistent experience for guests no matter when and where they book.

We provide customised tools such as booking links, QR codes to a branded web page, and promotional materials for your rooms, reception, or digital compendium. This ensures seamless integration with your existing guest services.

Upon receiving your expression of interest to partner with Rejuvenators, we will collaborate with you on creating the best suited material for your hotel.

Yes, we offer partnership models where premium partner hotels who are achieving a consistently high volume of bookings can receive a commission for bookings made by their guests. This provides an additional revenue stream while enhancing your guest experience. We are happy to discuss this arrangement with you upon request.

No, there are no setup costs for the hotel. Rejuvenators manages all operational aspects, so you can offer this premium service to your guests without additional financial burden. We will also provide all standard marketing materials required to promote services within your hotel.

Yes, we can provide services for group bookings, corporate events, and special occasions. Let us know your requirements, and we’ll customise our services to suit your needs. Simply contact us directly via email at [email protected]

Yes, we do our best to accommodate special requests, such as specific massage techniques, allergies, or sensitivities. Guests can include these details when booking or during their initial discussion upon the Therapist’s arrival.

We encourage guests to provide feedback via our booking system, sending them a follow up notification with the option to provide feedback and leave a review of our services. This information helps us continuously improve our services and ensures a consistently excellent experience.